Full Segment Notes
Every MSSP customer is different in their own way. But they all deserve to remain secure from attacks. And so it's important that managed services providers don't play favorites to the point where certain clients eat up a disproportionate amount of time and resources. MSSPs must ensure that they are fairly and proportionally allocating their account reps, technicians, support specialists, consultants, security analysts, pentesters and a host of other employees across their entire customer base. This segment will examine recommendations on how to better accomplish this objective.
