Let's talk about how important having a customer success manager, or equivalent, to assist you with your tool integration can make the difference between resource fatigue and success. On top of having solid relationships with our tool vendors, long time CISO Jake Lorz, shares with us how important tool interoperability is, proper governance reviews, and looking at your organization's security strategy when planning for current and future tool selection.
Jacob (Jake) Lorz is a highly respected cybersecurity executive with a proven track record of success in multiple industries, including manufacturing, aerospace, defense, biometric identification, and software development. With over 20 years of experience, he has developed and implemented effective security strategies, managed complex security projects, and led high-performance security teams. He joined Cintas Corporation in 2021 where his expertise and leadership have allowed him to build a world-class and threat-resilient information security program.
Jake is widely regarded as a thought leader in the cybersecurity industry. He serves as co-chair of the Cincinnati Cybersecurity Collaboration Forum’s Leadership Board, as a member of the Cincinnati Information Systems Security Association (ISSA) Advisory Board, and he sits on the Verizon Cybersecurity Customer Advisory Board. Jake holds a bachelor’s degree in Management Information Systems, a master’s degree in Business Administration, and a master’s degree in Information Technology with a focus on Data Driven Cybersecurity. Jake also maintains professional industry certifications, including CISSP, CISM, and CRISC certifications.
